About Us

In Case You Travel is an agency of seasoned travel curators, specializing in designing customized travel and lifestyle experiences for a discerning clientele. We are more than just travel experts; we’re dedicated artisans committed to the art of exceptional journeys and memorable moments.

Our team collaborates with private clients, professional organizations, and luxury brands seeking distinctive, immersive travel and meticulously tailored planning services.

By working exclusively with travelers who appreciate the art of refined leisure, we ensure an elevated level of service and attention to detail. This selective approach allows us to craft experiences that go beyond the expected, offering our clients something truly unforgettable.

Charlene B. Cason

Founder & Travel Concierge

FAQs

  • Travel agents take care of everything for you when you go away. They handle practically every aspect of your trip, so you don't need to worry about anything. Their experience and feedback from their clients provide them with valuable resources for future trips.

    Over the past few years, the top travel companies have empowered and trained the travel industry to be even more effective intermediaries.

  • We work within any budget, and an honest sharing between our clients and ourselves helps us tremendously when making recommendations and suggestions for their travel plans.

  • We don't charge any fees for our vacation planning services because the travel vendors involved recognize the value we bring to their business and compensate us accordingly. However, if you need help booking flights, hotels, car rentals, etc., we do ask for a nonrefundable deposit to start the process. This deposit will be applied towards the reservation(s) that are booked on your behalf.

  • Our direct connection to travel suppliers' inventory systems means that you can access your booking details from any of these websites. You can even get additional information from each supplier's site about their own services and prices.

  • Travel insurance is an essential part of any trip. We recommend purchasing travel insurance before leaving home. You can find cheap travel insurance through our partners. It may also be possible to purchase additional coverages during your trip. For example, if you're taking a cruise ship vacation, you could add coverage for emergency medical evacuation and baggage loss/theft.

    If you get sick or injured during your trip, you could end up paying thousands of dollars out of pocket. And if you don't have travel health insurance, you may need to pay for emergency medical treatment yourself.

  • Please call us immediately if we're unable to reach you before our scheduled departure time. If you've booked through an airline, hotel, tour operator or cruise line, they may be able to help you arrange for alternative arrangements. You can also get in touch with your travel insurer to begin the cancellation process.

  • We're extremely careful when we choose our business partners and vendors because we've been doing business with them for decades. They know we'll always be there for them if anything ever happens. And they know we'll always treat their reputation with respect.

    Because we're committed to providing top-level service, we only work with companies whose services we know and trust.

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Vacation Planning Session

Experience the pure luxury of having a concierge travel agent right in your own pocket.